If your business sells gift cards, you need “checks and balances” in place; whether you sell them by cash or credit card. Business owners should always verify their employees are giving a receipt for gift cards, especially if the customer is making a purchase in cash. Watch a local news story (below) where a restaurant employee stole cash for gift cards she fraudulently issued at $0.00. She gave the customers the cards telling them the card was loaded without giving the customers a receipt. The employee – who is now in jail – pocketed the cash.
Due diligence means having all employees background screened, and proper checks and balances in your business processes. This restaurant’s loss of over $3,000 could have been prevented. Read the article. http://www.winknews.com/2016/02/11/professional-thief-costs-naples-restaurant-thousands/
Could your business survive this kind of setback and brand damage? With a minimal investment in background screening and proper procedures in place, you can walk away from your business knowing your employees can be trusted and accountable.
Wouldn’t you want to know what’s going on in your business sooner than later? The first thing you want to know is, “who am I hiring?” A background check will help business owners answer that question. Remember, your gift cards will become a billboard carried in your customers wallet. Make sure you are receiving the revenue.